Cancellation Policy
1. Cancellation Eligibility:
Orders can be cancelled if they have not yet been processed or shipped.
Once an order has been processed and shipped, it cannot be cancelled.
2. How to Cancel an Order:
To cancel an order, please contact our customer service team at help.rudraprayag@gmail.com within 24 hrs placement of order.
Provide your order number and reason for cancellation.
Our team will check the status of your order and assist you with the cancellation process if it's still possible.
3. Refunds for Cancelled Orders:
If your order is successfully cancelled before it has been processed or shipped, you will receive a full refund to the original form of payment.
If the cancellation request is made after the order has been processed or shipped, you may need to wait until the item is returned to us following our return and refund policy guidelines.
4. Cancellation Confirmation:
Once your cancellation request is processed, you will receive a confirmation email from us.
5. Changes to Orders:
We are unable to make changes (such as size or color changes) to orders once they have been placed. Please cancel the order (if eligible) and place a new order with the correct details.
6. Contact Us:
If you have any questions or need further assistance regarding order cancellations, please do not hesitate to reach out to our customer service team at help.rudraprayag@gmail.com
We strive to make the cancellation process as straightforward as possible while ensuring that orders are processed efficiently for our customers. Thank you for understanding our cancellation policy at RUDRAPRAYAG.
Orders can be cancelled if they have not yet been processed or shipped.
Once an order has been processed and shipped, it cannot be cancelled.
2. How to Cancel an Order:
To cancel an order, please contact our customer service team at help.rudraprayag@gmail.com within 24 hrs placement of order.
Provide your order number and reason for cancellation.
Our team will check the status of your order and assist you with the cancellation process if it's still possible.
3. Refunds for Cancelled Orders:
If your order is successfully cancelled before it has been processed or shipped, you will receive a full refund to the original form of payment.
If the cancellation request is made after the order has been processed or shipped, you may need to wait until the item is returned to us following our return and refund policy guidelines.
4. Cancellation Confirmation:
Once your cancellation request is processed, you will receive a confirmation email from us.
5. Changes to Orders:
We are unable to make changes (such as size or color changes) to orders once they have been placed. Please cancel the order (if eligible) and place a new order with the correct details.
6. Contact Us:
If you have any questions or need further assistance regarding order cancellations, please do not hesitate to reach out to our customer service team at help.rudraprayag@gmail.com
We strive to make the cancellation process as straightforward as possible while ensuring that orders are processed efficiently for our customers. Thank you for understanding our cancellation policy at RUDRAPRAYAG.